Terms & Conditions
Last Updated: May 23, 2026
These Terms & Conditions (“Agreement”) govern the services and products provided by LUMOA LLC (“LUMOA”, “we,” “us,” or “our”). By booking our services or purchasing our products, you (“Client”) agree to the following terms.
1. Services & Products
LUMOA provides:
Photo booth rental services for events
Curated products, including but not limited to photo keychains, custom disposable cameras, and photo guestbook experiences
All services and products are subject to availability.
2. Booking & Payment
A signed agreement and a non-refundable deposit are required to secure your event date. The deposit is applied toward the total balance.
The remaining balance must be paid 30 days prior to the event date.
Product purchases must be paid in full at the time of order.
Failure to complete payment may result in cancellation of services or orders.
3. Cancellations & Rescheduling
All deposits are non-refundable.
Cancellations made 30 days or more before the event:
Payments made beyond the deposit will be refunded in full.
Cancellations made within 30 days of the event:
All payments are non-refundable.
Rescheduling requests must be made in advance and are subject to availability.
4. Event Requirements & Outdoor Events
The Client is responsible for providing accurate event details, including date, time, and location.
Adequate space, power access, and safe working conditions must be provided.
The Client is responsible for ensuring reliable power and sufficient electrical supply.
The Client is responsible for ensuring adequate access to the event space, including parking accessibility and load-in conditions.
Outdoor events are subject to change due to weather conditions. The Client must provide a suitable indoor backup location in case of inclement weather.
LUMOA reserves the right to modify or discontinue services if conditions are deemed unsafe and/or not suitable for operation.
5. Photo Booth Usage & Equipment Conditions
The photo booth must be used responsibly. The Client is responsible for any damage to LUMOA equipment caused by the Client, their guests, or any third parties associated with the event, excluding normal wear and tear.
LUMOA reserves the right to pause, suspend, or discontinue services if guests are behaving in a disruptive, unsafe, or inappropriate manner.
Mirror-style booths may be affected by direct sunlight or bright lighting, which may reduce screen visibility and overall performance. Indoor or shaded placement is strongly recommended.
LUMOA is not responsible for performance limitations caused by environmental conditions, venue restrictions, or insufficient power supply.
6. Digital Services & Connectivity
Photos may be delivered via text message, email, AirDrop, or QR code.
LUMOA may provide its own internet solution; however, digital services may still be affected by venue connectivity limitations, structural conditions, or environmental factors.
The Client is responsible for notifying LUMOA of any known internet or connectivity limitations at the event venue prior to the event.
The Client acknowledges that both venue-provided and independent internet connections may be unreliable depending on location and network conditions.
LUMOA is not responsible for delays or failures in photo sharing, digital delivery, or online services due to poor or unavailable internet connectivity.
7. Data & File Handling
While every effort is made to ensure proper operation, LUMOA is not liable for any loss of images, data, or files due to technical failure or unforeseen issues.
8. Product Sales
Products provided by LUMOA, whether purchased directly or through third-party sales channels, include but are not limited to photo keychains, custom disposable cameras, and photo guestbooks.
All product sales are final unless items arrive damaged or defective.
Custom items are non-refundable unless they arrive damaged or defective.
The Client is responsible for reviewing product details before purchase.
9. Memento Experiences
LUMOA may provide:
Photo keychains, including charm add-ons and/or NFC-enabled features
Photo guestbook experiences
Custom disposable cameras
Other curated keepsake offerings
These experiences may involve guest participation, manual assembly, and customized production. Minor variations may occur and are not considered defects.
Memento quantities are based on arrangements made in advance. Additional requests are subject to availability and may incur additional fees.
LUMOA is not responsible for guest misuse, loss, theft, or damage to keepsake items once provided.
For NFC-enabled or other custom digital features, the Client is responsible for providing accurate links or content prior to production.
10. Media Release
Unless otherwise requested in writing prior to the event, the Client grants LUMOA permission to use photos and videos captured during the event for portfolio, marketing, social media, website, and other promotional purposes.
LUMOA will make reasonable efforts to use event content in a respectful and professional manner.
11. Liability
LUMOA is not liable for any injuries, loss, or damage arising from circumstances beyond our control, including but not limited to severe weather, venue conditions, power outages, internet disruptions, transportation issues, accidents, or guest misuse.
LUMOA maintains general liability insurance with coverage up to $1,000,000 and can provide proof of insurance upon request.
All services are provided “as is” without guarantees of uninterrupted or error-free operation.
12. Cancellation by LUMOA
In the rare event that LUMOA is unable to perform the contracted services due to unforeseen circumstances, including but not limited to equipment failure, transportation issues, accidents, severe weather, illness, or personal emergencies, LUMOA will make reasonable efforts to secure a suitable replacement provider.
If a suitable replacement provider cannot be secured, the Client will receive a full refund of all payments made under this Agreement.
LUMOA’s liability shall be limited to the total amount paid by the Client under this Agreement and shall not extend to any indirect, incidental, consequential, or additional damages.
At LUMOA’s sole discretion, additional goodwill compensation may be offered where deemed appropriate.
13. Indemnification
The Client agrees to indemnify and hold LUMOA harmless from any claims, damages, losses, or expenses arising from the Client’s negligence, misuse of services, breach of this Agreement, or the actions of guests or third parties associated with the event.
14. Intellectual Property
All content created by or for LUMOA is the property of LUMOA. Certain materials may be sourced from third parties and are used under appropriate licenses.
No content may be reproduced or distributed without written permission.
15. Governing Law
This Agreement shall be governed by the laws of the State of Georgia.
16. Changes to Terms
LUMOA reserves the right to update these Terms at any time. Continued use of our services or website constitutes acceptance of the updated terms.
17. Contact Us
If you have any questions or requests regarding these Terms & Conditions, please contact us at:
Email Address:
Phone number: