Frequently Asked Questions

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We can’t wait to hear from you and help bring your vision to life!

  • We offer two DSLR photo booth experiences:

    THE ICON, our handcrafted wooden easel booth, and THE MIRROR, a sleek, interactive full-length experience.

    Both booths are designed as stunning focal points to perfectly complement your event decor.

    Click here to learn more!

  • LUMOA proudly serves the entire state of Georgia.

    Complimentary travel is available to qualifying venues within 80 miles of Downtown Atlanta (measured by driving distance from Atlanta City Hall).

    For all other destinations in Georgia not included above, travel fees are calculated based on distance.

    Contact us today for a personalized quote tailored to your event location.

  • Our booth setup requires the following:

    • Accessibility
      The setup area must be level, stable, and accessible without stairs (via ramps or elevators).
      Due to equipment weight, setups cannot be accommodated over stairs or uneven terrain.

    • Space & Dimensions
      A 10×10 ft area with at least 8 ft of ceiling height for the backdrop is recommended for optimal guest experience and flow.

    • Power Supply
      A dedicated 120-volt, 3-prong outlet must be available within 50 feet of the booth.
      Our team will test the outlet upon arrival. If power is insufficient, the booth location may need to be adjusted.

    • Outdoor Events
      Protection from weather conditions are required for outdoor events.
      An indoor backup location is required in case of inclement weather.

      Note: We recommend an indoor location for THE MIRROR booth to ensure the best experience possible!

  • Our photo booth prices start at $800 per booth (THE ICON or THE MIRROR).

    This includes a 3-hour experience with unlimited strip prints, along with all the essentials—such as a DSLR photo booth, props, backdrop, lighting, a professional attendant, and a custom photo template—for a refined, high-end photo booth experience.

    From there, we take a bespoke approach—curating your experience with only the enhancements you truly want, such as additional hours or premium backdrops.

    The final price will depend on the length of your rental, and any additional services you select.

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  • Every Rental Includes:

    • 3 Hours of Active Rental

    • 1.5 Hours Early Delivery, Setup & Breakdown Included Before the Event

    • Professional On-site Attendant

    • Unlimited Prints (2x6 Strips) with a Custom Template

    • Instant Sharing via Airdrop, Text, Email or QR Code

    • Standard Backdrop

    • Premium Props

    • Studio-quality Lighting

    • Custom Screen Experience

    • Online Gallery Delivery

    • Fully Insured (COI Available Upon Request)

    Enhance Your Experience with Optional Upgrades:

    • Additional Rental Hours

    • Idle Hours (Setup More Than 1.5 Hours Before the Event)

    • Premium Backdrops (Solid Colors, Patterns, Draped Fabric, Flower Wall)

    • Switch to Unlimited 4x6 Prints with a Custom Template

    • Black & White Glam Filter

    • GIF & Boomerang Capture

    • Custom Branding Experience

    • Extended Memento Collection (Photo Keychains, Custom Disposables or Photo Guestbook)

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  • The Memento Collection is a curated line of keepsakes designed to preserve your event memories. This includes:

    • Photo Keychains

      Two styles—Classic (Circle & Square) & Signature CD—with optional NFC tap and customizable charms.

    • Custom Disposable Cameras

      A one-time use disposable film camera, preloaded with film and fully customizable in design. Film development and printing are not included.

    • Photo Guestbook

      A blank guestbook for guests to decorate, attach Photo Booth prints, and leave heartfelt messages. Includes dedicated photo strips.

    These keepsakes are designed to complement your event and create lasting memories for you and your guests.

    Click here to learn more.

  • Memento Collection items are available as add-ons to elevate your event experience.

    Click here to learn more.

    > Looking for gifts only? Shop now!

    Photo Keychains and Custom Disposables can also be purchased separatelyno photo booth booking required.

  • LUMOA’s on-site attendants arrive 1.5 hours prior to your start time for setup to ensure everything runs smoothly—at no additional cost.

    If you require earlier setup beyond the included 1.5 hours, an idle hour fee of $50 per hour will apply, billed in 30-minute increments.

    Idle hour requests must be made at least 72 hours in advance.

  • Absolutely! Every rental includes a custom-designed photo template tailored to your wedding or event theme.

    We’ll send you a questionnaire 30 days before your event to better understand your vision, vibe, and aesthetic. From there, we’ll create curated template designs for you to review. Our team will work with you until we perfect the final template for your event!

  • Of course! We provide curated prop sets, but you’re also welcome to bring your own.

    We’ll coordinate with your point of contact to ensure everything is received and set up seamlessly.

    You can choose to use our props, your own, or a combination of both.

  • No limits at all! Your guests can enjoy unlimited photos and prints throughout the entire rental. Every rental includes unlimited 2x6 photo strips.

    If you prefer 4x6 prints, an upgrade is available for $150 (based on a 3-hour rental), which also includes unlimited prints.

    Make the most of your LUMOA Photo Booth experience and capture as many memories as you’d like.

    > Looking for something even more memorable?

    Be sure to explore our Memento Collection!

    We offer photo keychain stations that go beyond traditional favors—featuring NFC tap technology that can link to anything you choose: from your wedding video or brand content to a custom playlist of your favorite songs! We also offer a beautifully styled charm bar for an elevated, hands-on guest experience.

    For full details, please visit here.

  • LUMOA limits the number of events we host each day to ensure exceptional service and attention to detail. Dates fill quickly during peak wedding and holiday seasons.

    We recommend booking 3–6 months in advance, though many clients reserve their dates over a year ahead to guarantee availability.

    Please note that your date is only confirmed once the contract is signed and the deposit is paid. While we strive to accommodate last-minute requests, availability cannot be guaranteed.

    Contact us as soon as your date is set to begin planning an elevated experience!

  • To secure your date, a 40% non-refundable deposit is required at the time of booking. The remaining balance is due 30 days prior to your event.

    We understand that plans can change. If you cancel more than 30 days before your event, any payments made beyond the deposit will be refunded in full.

    Cancellations made within 30 days of the event are non-refundable.

    We’re happy to accommodate rescheduling requests whenever possible. All changes are subject to availability.

  • Yes, LUMOA is insured with coverage up to $1,000,000 and can provide proof of insurance for your venue upon request.

    We prioritize safety and professionalism and are committed to ensuring a secure and seamless experience for every event we serve.

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