Privacy Policy
Effective Date: April 15, 2026
LUMOA LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website and photo booth experiences.
By using our services or visiting our website, you (“the Client”) agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Event details
Billing and payment information
This information is collected when you:
Submit an inquiry
Book our services
Communicate with us
Photo Booth Interaction Data
During your event, we may collect:
Phone numbers and/or email addresses (for photo delivery)
Photos, GIFs, or digital captures
Automatically Collected Information
When you visit our website, certain data may be collected automatically, including:
IP address
Browser type
Pages visited
This helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
Provide and manage our services
Process bookings, contracts, and payments
Communicate important updates (e.g., confirmations, reminders)
Deliver photos via text message, email, or QR code
Improve our website and services
Send occasional marketing emails (you may opt out at any time)
Comply with legal obligations
3. Third-Party Services
We use trusted third-party platforms to operate our business, including:
HoneyBook for bookings, contracts, and payment processing
Squarespace for our website and analytics
Email marketing platforms (such as Mailchimp) for newsletters and updates
These providers may process your information on our behalf and are required to maintain appropriate security measures.
While we carefully select reputable third-party services, we do not control their systems or data handling practices. As such, we cannot guarantee the security of your information once it is processed by these providers and are not responsible for any unauthorized access, data breaches, or data loss that may occur on their platforms.
4. Communication
We may contact you using the information you provide, including your phone number and email, for:
Booking confirmations
Event reminders
Service-related updates
These are service-related communications and not promotional text messages.
5. Cookies and Tracking
Our website may use cookies and similar technologies to:
Understand how visitors use our site
Improve performance and user experience
You can modify your browser settings to disable cookies if you prefer.
6. Data Sharing
We do not sell or rent your personal information.
We may share information only when necessary to:
Provide our services through trusted partners
Comply with legal obligations
Protect our rights or safety
We may also disclose your information where necessary to prevent fraud, enforce our agreements, or protect the rights, property, or safety of LUMOA, our clients, or others.
7. Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You may request to:
Access your personal information
Update or correct your information
Request deletion of your data
Please note that we may retain certain information as required to comply with legal obligations, resolve disputes, or enforce our agreements.
To make a request, please contact us using the information below.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email Address:
Phone number: